About

What are your warranty terms?

We have found the most common issues are easily remedied remotely.

We supply spare parts (for easily replaced items like thrusters). When this isn’t enough, all of the internal components can be easily removed in one piece and shipped back to us in a small case (which we provide).  Shipping back to New Zealand is relatively straight forward.  We want you to always have a fully working ROV at all times!

What is the price of your Boxfish ROV?

Our Boxfish ROV is priced between an Observational Class ROV and a Work Class ROV

We understand that price is always an issue, but when factoring in the cost of deployment, personnel, planning and time, you won’t find a better value proposition than the Boxfish ROV.

Our price package is for a ready to dive ROV with no surprises

Email [email protected] and let us know what you wanting.

What is the price of your Boxfish 360?

The price for our Boxfish 360 is based on three, large sensor, 4K cameras coupled with high-end optics that record full spherical video internally. The unique design streamlines your workflow with easy access to all camera settings, aperture control, batteries & memory cards from a single port—no tools required! Our included software takes care of file management and simplifies post processing. The final stitched output is a stunning 5K surround experience that takes the viewer into another world.

Optional add-ons
With the optional battery extender, you can record up to 4 hours continuously so you can stay in the water for longer. The optional custom lighting solution brings back the colour at depth. Add a float to make the system neutrally buoyant or a tripod for steady bottom shots.

We deliver this complete package for US$14,995.

How do I book a demo?

We are able to stream the ROV directly from our New Zealand HQ pool to demonstrate the capabilities of the vehicle and allow you, (and your clients), to ask questions and see how the full system works. We do this with multiple webcams showing the ROV underwater, the main camera, controls and navigation cameras. All you need is Skype and 20 minutes of your time, plus time to fit it into your diary! Email us [email protected] to coordinate!

What makes your ROV better than others in the same class?

Our ROV has the functionality of a $1M+ working class ROV, but the weight and ease of use of an observational class. Our two Co-Founders designed the ROV to be technically superior in nearly all ways; the only ROV with uncompressed zero latency 4k UHD video. Ability to go to depths of 1000 metres. Eight powerful thrusters for control in heavy currents…and 100 other reasons why!

Can you give more details about your 4k video?

We have 4k video in real time for display and recording on the surface Some units will record in 4K but will use much smaller sensor and will only livestream HD at best. Compression of the video makes for significantly lower quality end result. We use Atomos Ninja V video recorder, Angelbird 500GB mini SSD, custom mounting and cabling package for Boxfish Console.

As a side note, the success in building quality 3D models is guaranteed only by using high resolution crisp and clear images at the first step. The Boxfish ROV’s uncompressed 4K video stream and actively stabilised platform, ensure quick and perfect results.

What is the delivery time of the Boxfish ROV?

From the time we have confirmed payment is 8 weeks to delivery. When we have periods of high demand, this moves to 12 weeks. If you want special additions and functionality we would estimate that time direct with you.

Do you have a brochure?

Yes! We have a one page brochure for each of products to share with you and your team. We also have a full tech specification brochure. Just email us for one on [email protected]

What sonar do you use and why?

We researched the best option for our customers needs, all over the globe. We chose two different sonars: Blueprint Subsea M750d and M1200d. Blueprint Subsea Oculus Multibeam Sonar M1200d. The 512 beam, dual frequency (1.2MHz/2.1 MHz) M1200 may be used for specialised inspection tasks where image quality is critical. Range: 0.1 to 30m at 2.5mm resolution. 300m depth rating.


Can I connect and operate to a 40” monitor?

Our Front and Centre video is completely unmatched by any other ROV vehicle. There is an HDMI port on the control station that can connect directly to your TV (4K or 1080p) for live viewing.

As Boxfish technology increases, how will we, as clients, be included?

We can upgrade electronics to add new features. Our ROV and control station are modular in design and so the hardware can be upgraded to add new features. This will be at additional cost. We have upgrades available now (sonar, USBL, DVL) and more planned for the future.

Firmware upgrades will be available at no charge.

Following a purchase, what support is there besides training? ie Firmware updates?

We let all our customers know via email if there are any updates.

Firmware updates involve simply copying files from website or email onto a USB stick and inserting into the control station (updates the ROV as well as the control station itself).

I get frustrated that I can’t see the test area without going close to it, especially in turbid waters, how can you help?

Visibility depends on lighting to start with. The Boxfish ROV has arms to move it’s lights out wider so that you can see further in turbid water;
our ROV also tilts up so the entire camera moves closer to the object, not just the camera looking up (through more water); and
our wide angle lens, perfect focusing, and tack sharp 4k video means that even at close distances we capture a larger image.

All of our features work together to allow us to see much better in turbid water.

Location

Where are they made?

On the island nation of New Zealand flanked by the Tasman Sea,  the Pacific Ocean and the Southern Oceans.  The office is located in Orakei Basin, surrounded by bays and tidal inlets.  We know our waters, currents, temperatures, briny, sediment laden water!

What countries do you sell into?

We sell everywhere, including the UAE, Australia, UK, Europe, Chile, Argentina, New Zealand, Australia, USA, Canada, Asia Pacific.


Distributors

Do you have a reseller or distributor in my area? How do I become a distributor or a reseller?

We are building our reseller partner network globally, so just let us know, where you are located and we will point you to the nearest helpful/knowledgeable ROV agent.  If you would like to be a ROV distributor, just email [email protected]


Training

Is training included with the ROV?

Yes, although our ROV is easy to fly, we do like to ensure you have all the knowledge to use our equipment to its best capacity.  We offer 2 days training here in New Zealand as part of the overall package price. However, we will also come to you and your team to train if you choose.


ROV Sector Trends

Why is Aquaculture in need a ROV?

Everyone in this industry know that happy fish stock is key! The ROV will study fish behaviour, check on the health of livestock, identify and remove dead livestock, inspect nets and infrastructure (buoys, filters, moorings), scout for best spot for your bed, retrieval of lost objects/equipment, training for all staff to know what is going on, get sediment samples, fulfil hygiene and health compliance and of course the use of a sonar for automatic intrusion detection alarm

For more information, see our page here.

What is the latest in photogrammetry?

Photogrammetry is the technique of using a single camera to reconstruct a scene in three dimensions (3D). Boxfish Research has built their class-leading ROV with a focus on high resolution 3D scene capture using photogrammetry. Historically, insufficient image quality and resolution, un-optimised lighting and lack of manoeuvrability has resulted in inferior results. In addition, the Boxfish ROV with its 6 degrees of freedom can quickly capture underwater assets from all angles to ensure complete models are captured accurately.

Building the model consists of several steps: extracting frames from our uncompressed 4K video stream, aligning photos and building 3D cloud using the software algorithm, followed by removing the outliers and building mesh and texture. Ready image can be exported in jpeg, png and other formats and some examples are shown below.

Models captured over time can be compared against each other to quickly determine changes over time.

See Dr Leigh Tait, at Oceanology International March 2020 speaking about ‘Imaging & Metrology – 3D Reconstruction of underwater objects using the Boxfish ROV’